Orders are processed within 2-3 working days.
Our shipping prices at checkout do not include any local customs and duties charges and will be held liable for any charges that may occur.
We hope you are happy with your purchase but if not we can offer a refund on any item as long as it is returned in its original saleable condition with packaging within 14 days of purchase. Please note however we are unable to reimburse postage costs incurred.
If you return an item we recommend using insured registered post and keep proof of postage. We cannot refund items damaged or lost during return transit. We cannot be responsible for interest charges made by your credit card company whilst waiting for returns to be refunded to your card.
Our items have specific care instructions which are listed below each item online. We are therefore unable to provide a refund for an item where instructions have not been followed.
Please email us with return item details prior to posting the item and we will provide you with a return address.
Damaged or Defective Goods
In the unlikely event that the goods are damaged or defective please inform us immediately after delivery. We may ask you to return the goods to us at your cost. These terms will apply to any repaired or replacement goods we supply to you. After verifying that the goods are damaged or defective, we will take one of the following actions:
• provide you with a full or partial refund, including the cost of your returning the goods to us
• replace the good
• provide a credit note
Terms & Conditions Of Sale
To place an order you must provide your name, address, email address, and submit your credit/debit card number, card expiry date, and security number. Without this information, we cannot process your order. We ask for a contact telephone number so we can contact you if there is an issue with your order. In some instances, we may pass on your contact details if a delivery company needs to contact you. All international orders have to have a telephone contact number for delivery company purposes. Once we have processed your order and provided an order confirmation, we will prepare your goods for delivery. Your order confirmation will include a unique order number, please quote this number in correspondence with us relating to the order. We reserve the right to reject any order at any time.
Prices & Payment
All prices on the website are in Pound Sterling (£ GBP). These prices exclude delivery costs, which will be added to the total amount due. Payment for all goods must be made in advance by credit or debit card at the time of ordering. To be eligible to purchase products from Amuse La Bouche website you must:
- Provide your real name, phone number, e-mail address, payment details and other requested information
- Be over 18 years of age
- Provide a valid delivery address within the regions we deliver to (see Delivery & Returns policy). Please note that PO box numbers, hotels and accommodation addresses are not acceptable
- Possess a valid credit or debit card issued by a bank acceptable to us
- Confirm that the credit or debit card that is being used is yours.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card does not authorise payment to us, we will not be liable for any delay or non-delivery. By agreeing to buy a product, you authorise us to transmit your information to and to obtain information about you from, third parties in order to authenticate your identity and payment. In the event of a delay in payment, we may cancel or suspend any other outstanding order until you have paid the due amounts.
In the unlikely event of a pricing error on any item, we will contact you to rectify the issue. We reserve the right to modify incorrectly priced items after the sale. We may refuse to process any order or service at any time.
Promotional codes can be used on our website checkout only. Only one offer code at a time can be used.
All products are sold subject to the specific product description. All reasonable care is taken by Amuse La Bouche to ensure the product details and description are accurate when they are entered on to the system. Our textiles are handcrafted and as such may have inconsistencies, variances in colour, shade, pattern, or size within a tolerance of their technique.
The images shown are for illustration purposes only, occasionally the description may not be a true reflection of the goods purchased. Many products are photographed or shown with additional props, these are not included in the sale of the product. Please refer to the product description for relevant information.
Limitation of Liability
Our liability to you under these terms and conditions will not exceed the total value of the order. Neither of us shall be responsible for the loss of income, loss of business, loss of anticipated savings, loss of data, or any waste of time. We will not be liable for any defect in the goods arising from fair wear and tear; wilful damage; accident; negligence by you or any third party; you are using the goods in a way that we or the manufacturers do not recommend; you are failing to follow the manufacturer’s and/or our instructions, or from any alteration or repair you carry out without our prior written approval. We accept no liability for any offence you may suffer as a result of the goods as you are deemed to have satisfied yourself of the nature and type of goods to be purchased before placing an order with us.
Events Beyond Our Control: We cannot be held liable if events that are beyond our control affect our ability to meet these terms. We will make all reasonable efforts to deliver our service, but we may extend our delivery times in these circumstances. Such events include (but not limited to) industrial, civil, military or terror action, fire, natural disaster, interruption of transport or communication networks, and failure by our suppliers to supply the goods to us. If we have been unable to overcome such an event within 6 weeks we are entitled to cancel your order providing a full refund and without any further penalty.
Assignment: You may not transfer any of your rights or obligations under these terms to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under these terms to another organisation, but this will not affect your rights under these terms.
Jurisdiction: The contract between us and these terms and conditions shall be governed by and construed in accordance with the laws of England and Wales, and any dispute arising under them shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Copyright: All copy, photographs, graphics, logos, illustrations and any text used in conjunction with any media from Amuse La Bouche, in particular the contents of this website, are subject to copyright. Any unauthorised copying will constitute an infringement of copyright.
We reserve the right to vary or withdraw these terms from time to time as we see fit.
For the purposes of the Data Protection Act 1998 (the Act), the data controller is Amuse La Bouche, contacted at firstname.lastname@example.org
In order to provide you with a good, reliable service, we will ask you for some personal information. We will collect the following information at the point of ordering: your name, email address, billing address, delivery address, telephone number and payment details. We need this information to process your order and to let you know if there are any delays or problems. You may also give us your personal information by subscribing to our newsletter, or by sending us an email.
We will use your information to keep you updated with information about our products and promotions, but you can opt out of these emails at any time by clicking on the “unsubscribe” link at the bottom of the email.
We will never give your personal information to third parties, or allow them access to it.
By your using our website, we may also automatically collect some technical information, including the IP (Internet Protocol) address used to connect your computer to the internet, browser type and version, time zone setting, operating system and platform. We may also collect information about your visit, including the URL clickstream to, through, and from our site (including date and time), products your viewed or searched for, page response times and download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks and mouse-overs), and methods used to browse away from the page.
Our website may, from time to time, contain links to and from websites of our partner clients and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check those policies before submitting any personal data to other websites.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.